请在上线前将邮箱、域名、公司名替换为您的真实信息,并确保 App 内“设置”页可访问本页面。
1. 我们收集哪些信息
1.1 您主动提供的信息
- 账号资料:昵称、头像、简介、登录凭证等。
- 社交内容:聊天消息、动态发布内容、评论、点赞、约战信息、举报内容。
- 支持与反馈:您向我们提交的意见、问题反馈、客服沟通记录。
1.2 设备与使用信息
- 设备标识、系统版本、App 版本、崩溃日志、访问时间、接口调用记录。
- 推送通知相关标识,例如 Firebase Cloud Messaging token。
1.3 位置信息
- 在您授权后,我们可能获取您的大致位置或精确位置,用于附近用户、地图展示、附近球桌/活动、地理相关推荐等功能。
- 您可以随时在 iOS 系统设置中关闭定位权限;关闭后,相关功能可能无法正常使用。
2. 我们如何使用您的信息
- 创建和管理您的账号,维持登录状态。
- 提供聊天、动态、约战、排行榜、地图、附近用户等核心功能。
- 发送系统通知、聊天通知、活动提醒和安全提示。
- 处理举报、拉黑、违规审核、封禁和账号删除请求。
- 进行故障排查、性能优化、安全监测和反滥用处理。
3. 我们如何共享信息
除以下情形外,我们不会出售您的个人信息,也不会将您的个人信息提供给无关第三方:
- 经您明确同意或授权。
- 为提供基础服务所必需的服务提供商,例如云存储、推送服务、日志与安全服务。
- 为履行法律义务、响应合法请求、保护用户和平台安全。
- 在企业并购、重组或资产转让场景中,依法进行必要的数据转移。
4. 聊天、动态与公开内容
- 您发送给其他用户的消息,仅会在实现聊天功能、消息送达、违规处理和安全审计所需范围内处理。
- 您发布在动态、公开资料页、排行榜或挑战页的内容,可能被其他用户看到,请谨慎发布。
- 举报内容可能会被审核人员查看,以便处理违规行为。
5. 推送通知
为了向您发送聊天提醒、系统通知和活动提醒,我们可能使用推送服务(例如 Firebase Cloud Messaging)。您可以在设备系统设置中关闭通知权限。
6. 相机、相册与扫码
- 当您上传头像、发布图片、选择相册内容或扫描二维码时,App 可能请求相机或相册权限。
- 这些权限仅用于实现对应功能,不会在未获授权的情况下访问您的内容。
7. 人脸与生物识别说明
Golden9 不提供人脸识别、身份比对或生物特征识别功能,也不将用户图片用于生物识别用途。
8. 数据存储与安全
- 我们会采取合理的管理、技术和物理措施保护您的信息,防止未经授权的访问、泄露、篡改或丢失。
- 尽管如此,任何互联网传输和电子存储都无法保证绝对安全。
9. 数据保留
- 在实现服务目的所需期限内保留相关信息,或根据法律法规要求保留。
- 账号删除后,我们会按适用法律和业务需要删除或匿名化相关信息,但法律要求保留、争议处理、安全审计所需的信息除外。
10. 您的权利
- 访问、更正、更新您的账号资料。
- 管理通知、定位、相机、相册等系统权限。
- 发起账号删除申请,删除后可能无法恢复相关内容。
- 联系我们查询、纠正或删除适用法律允许范围内的个人信息。
11. 未成年人
本服务不面向法定最低年龄以下的儿童。若您认为未成年人未经授权提交了个人信息,请联系我们处理。
12. 国际传输
若您在不同国家或地区使用本服务,您的信息可能会被传输并存储到其他司法辖区。我们会采取合理措施保障其受到适当保护。
13. 政策更新
我们可能会不时更新本隐私政策。重大变更时,我们会通过 App 内提示、网站公告或其他合理方式通知您。
14. 联系我们
如对本隐私政策有任何疑问、投诉或数据请求,请联系:
- 邮箱:support@golden9.app
- 网站:https://www.g9billiards.com
- 运营方:Golden9 Team
Before publishing, replace the email, domain, and company information with your real details, and make sure this page is reachable from the in-app Settings screen.
1. Information We Collect
1.1 Information You Provide
- Account details, such as nickname, avatar, bio, and login credentials.
- Social content, including chat messages, posts, comments, likes, challenge data, and reports.
- Support communications, feedback, and customer service records.
1.2 Device and Usage Information
- Device identifiers, operating system version, app version, crash logs, access times, and API request logs.
- Notification-related identifiers, such as Firebase Cloud Messaging tokens.
1.3 Location Information
- With your permission, we may collect approximate or precise location data to support nearby users, maps, nearby tables or events, and location-based recommendations.
- You can disable location access at any time in iOS Settings. Some features may stop working if location access is disabled.
2. How We Use Information
- To create and manage your account and maintain your sign-in session.
- To provide chat, feed, challenges, leaderboard, map, and nearby-user features.
- To send system notifications, chat alerts, event reminders, and security notices.
- To process reports, blocking actions, moderation, bans, and account deletion requests.
- To troubleshoot issues, improve performance, monitor security, and prevent abuse.
3. How We Share Information
We do not sell your personal information and do not share it with unrelated third parties except in the following situations:
- With your consent or authorization.
- With service providers that help us operate the service, such as hosting, storage, push notification, logging, and security vendors.
- To comply with legal obligations, respond to lawful requests, or protect the rights, safety, and security of users and the platform.
- As part of a merger, reorganization, financing, or sale of assets, subject to applicable legal requirements.
4. Chat, Feed, and Public Content
- Messages you send to other users are processed only as needed to provide chat functionality, deliver messages, enforce policies, and maintain safety logs.
- Content posted on the feed, profile pages, leaderboards, or challenge pages may be visible to other users, so please post carefully.
- Reports may be reviewed by moderators to investigate and resolve policy violations.
5. Push Notifications
We may use push notification services, including Firebase Cloud Messaging, to send chat alerts, system notices, and event reminders. You can disable notifications in your device settings.
6. Camera, Photos, and QR Scanning
- The app may request camera or photo library permission when you upload an avatar, post images, select media, or scan QR codes.
- These permissions are used only to provide the corresponding features and are not used without authorization.
7. Face and Biometric Information
Golden9 does not provide facial recognition, identity matching, or biometric identification features, and does not use user images for biometric purposes.
8. Data Storage and Security
- We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or loss.
- However, no internet transmission or electronic storage method is completely secure.
9. Data Retention
- We retain information for as long as needed to provide the service and comply with legal obligations.
- After account deletion, we will delete or anonymize relevant information as required or permitted by law, except where retention is necessary for security, dispute resolution, or legal compliance.
10. Your Rights
- Access, correct, and update your account information.
- Manage system permissions such as notifications, location, camera, and photo access.
- Request account deletion, understanding that some content may not be recoverable afterward.
- Contact us to request access to, correction of, or deletion of personal information where applicable law allows.
11. Children
This service is not directed to children below the minimum legal age in the relevant jurisdiction. If you believe a child has submitted personal information without authorization, please contact us.
12. International Transfers
If you use the service from different countries or regions, your information may be transferred to and processed in other jurisdictions. We take reasonable steps to ensure appropriate protection.
13. Policy Updates
We may update this Privacy Policy from time to time. If changes are material, we may notify you through in-app notices, website announcements, or other reasonable means.
14. Contact Us
If you have questions, complaints, or privacy requests, contact us at:
- Email: support@golden9.app
- Website: https://www.g9billiards.com
- Operator: Golden9 Team